Queen 12 Women’s French Lace Hair Topper

Shipping Policy

• Shipping costs are calculated based on the chosen shipping method, weight, destination and the number of items in your package.
• Please allow 1-2 weeks for any online hair service or styling (base cut and/or haircut), after which your order will be shipped.
• ALL orders placed online with Overnight Shipping must be submitted and received before 4:30 p.m. Eastern Time. Any order placed on weekends or holidays will be processed the following business day. Please expect delays during the holiday season.
• Please refer to our shipping page for more detailed information.

Shipping Policy: Evolve Global Academy

• If you take the live online class, we will ship the startup full business kit. Standard shipping is free across North America. Extra charges apply for express shipping options.
• Shipping charges are automatically calculated based on the shipping method, the weight of the products, the destination and the number of items in your shopping cart.
• ALL orders placed online with Overnight Ship must be submitted and received before 4:30 pm Eastern Time. Any order placed on the weekend or holidays will be processed the next business day on the calendar. Please expect delays during the holiday season.

Return Policy: Evolve Global Academy

• Once you have purchased a course, you can only cancel up to two weeks before the day of the live class for a refund. You will be unable to cancel the course after that.
• If you have received the startup full business kit, you must return it in its original condition.
• A restocking charge of $50.00 will be applied.

Return Policy: Stock Hairpieces

• You have 15 days from the date of purchase to return your untouched hairpiece for a full refund, minus the shipment fee.
• A restocking charge of $15.00 or more per item will be applied if the returned item is not in its original condition and packaging. (If you want to avoid the restocking fee, ensure we get the hairpiece or item just as you received it. We do not accept used and washed hairpieces. Ensure that the net covering and moulds are intact too)
• If you have selected a final sale hairpiece, such as base cut, hair styling, bleached knots, perm, or any service that alters the hairpiece permanently, it can no longer be returned or exchanged.

Return Policy: Supplies

• All supplies are final sale and cannot be returned or exchanged under any circumstances.

Custom orders, Overstock and Final Sales Items:

• All items in the custom orders, overstock and clearance categories are final sales, with no return, exchange, or refund.
• All online services items, including base cuts, haircuts, perms, bleached knots, and colouring, are final sales. There is no return, refund, or warranty once the hairpiece has been permanently altered. Click to check for details.

Return Policy: Hair Extensions

• Returns must be within 2 weeks of ordering and in original condition and packaging.
• After 2 weeks, an 80% credit of the value will be added to your account for future orders.
• Large returns are subject to a handling fee.
• No returns after 3 months of ordering.
• You are responsible for all return shipping costs. We recommend shipping with a tracking number, as we are not responsible for any lost returns.